Q:Where is your company?

A: We are located in ShenZhen City, GuangDong Province, China(Mainland)

  Q:How about your quality for the product ?

A:Our quality is highly praised by clients. During 5 years, the return of the goods is Zero.

  Q: If I buy more, will there be any discount?

A: Of course,preferential price detail can talk with us for any orders at working hours!Of course, the greater the number of orders, the more preferential prices.

  Q:Can you provide me your catalogue?

A:Sure. Please kindly tell me which kind of the item you prefer to and provide me more information. It will help us to give you a good price.

  Q: Can I have samples of this goods to test the quality?

A: Yes, you can buy any samples for quality checking. But you need pay sample cost and freight charge. We will refund you the sample cost once you place order with us.

  Q:How can I get the samples?    

A:Ordinary sample could be free offered for testing as normal production one. The customized sample would be charged around USD$50 to USD$100 . And could be refunded after confirmed order .

Note:Express freight need to be paid by your side.

  Q:How long can I get the sample?

A:The samples will be ready for delivery in 3- 5days,and  will be sent by international express such as DHL ,UPS ,TNT ,FEDEX and would be arrived within 3-5 days.

  Q:Do you accept OEM Orders?

A:Yes, OEM orders are welcome. Just sent us your design or sample as well as specification

  Q:Can I print Logo or company name on your products ?

A:Sure.Your Logo could be printed on your products or package.

  Q:Can I visit your factory ?

A:Sure. We warmly welcome customers visit us. Before you come here, please kindly tell me your schedule, we can arrange for you. The nearest airport is SHENZHEN  GUANGZHOU HONGKANG airport.

  Q: Do you offer the guarantee for the products?

A: Yes, we offer one year guarantee.

  Q:Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery

  Q:How long is the delivery time?

A: The delivery time is usually 35-45 days after we received your deposit, depending on your order,ahead to 20-15days if urgent,thank you.

  Q: What is your after sale service? 

A: We offer 100% guarantee on our product. The guarantee is one year. If there is any problem with our products, please contact us and send us the necessary picture or video. we will tell you how to fix it or free replacement  if you need.

  Q: In an unlikely event that there is a faulty product from my order, what should I do.

A: We have full healthy after-sales service system, if anything happened not match to the contract, we shall recheck and give a better service for customers, free replacement if necessary, thank you.

Should you have any inquiry, please feel free to contact us !